Robotic status code: 243

Message: Cannot open/create the media access port status file

Explanation: A robotic daemon/process could not create or open a status file in the database directory/folder.

Recommended Action: Investigate why the robot status file in the directory /usr/openv/volmgr/database (UNIX and Linux) or folder install_path\Volmgr\database (Windows) cannot be created or opened. On Windows, check which account the NetBackup Device Manager service (and thus the robotic process) is running under. Compare it against the security properties of the database folder.