Message: Request terminated because media is unavailable (in DOWN drive, misplaced, write protected or unmountable)

Explanation: A mount request was canceled because the media being requested is not available. It may be in a DOWN drive or misplaced, write protected, or unmountable. Another possible cause of this message is that you are using a cleaning tape with no cleanings remaining.

Recommended Action: Use robotic inventory or manual means to compare the contents of media in the robotic library with the volume configuration. Then update the configuration as needed. Determine the physical location of the media. Check integrity of the drive, drive path, and media if the media is found in a logically DOWN drive. Verify that the media is not a misconfigured cleaning tape. Move the media into the robotic library and update the volume configuration if the media was not present in the library. Set the cartridge tab to allow write access, or request the media with read-only access if the write protection was the cause of the error.

If the problem is a cleaning tape with no cleanings remaining, replace the cleaning tape.