To administer a server from another master server, make sure that the following conditions are met:

• The destination server is operational.

• NetBackup services are running on both hosts.

• The network connection is valid.

• The user has administrative privileges on the destination host.

• The current host is listed in the server list of the destination host.

  See Adding a NetBackup server to a server list.

  The host does not need to be listed if the host is a media server or a client. Or, it does not need to be listed if only media and device management or monitoring is to take place.

  To ensure that all appropriate NetBackup processes use the new server entry, stop and restart the following processes:

  • The NetBackup Database Manager and NetBackup Request Manager services on the remote server if it is Windows.

  • The NetBackup Database Manager (bpdbm) and NetBackup Request Manager (bprd) on the remote server if it is UNIX.

• Authentication is set up correctly, if used.

• For problems changing servers to configure media or devices or monitor devices, verify that the NetBackup Volume Manager is running on that server.

• If you cannot access devices on the remote host, it may be necessary to add a SERVER entry to the vm.conf file on that host.

  See the NetBackup Administrator's Guide, Volume II for instructions.

• If you cannot start or stop processes or services through the Activity Monitor, verify the following:

  • The remote server is a Windows system. Only on other Windows systems can processes be monitored and controlled.

  • You have the required permissions on the remote server. Windows security must allow access to the user that is running the Activity Monitor.