Privileges to write to disk

If the message "The provided location might not exist or you may not have sufficient privileges to access it" is displayed when you try to download a file, you may not have sufficient privileges to access the file. In this case, do one of the following:

·        Check that the download Destination folderas specified in the Settings dialog box is not read‑only.

·        Check that the download Destination folderis not a system folder, which may have restricted access.

·        Try changing the download Destination folder to a location on another disk. If you do this, you will need to restart the download. See How do I change the location of where the file is downloaded to my computer? for more information.

·        Check with your administrator that you have sufficient privileges.


 Related Topics
Why am I having trouble downloading my file?


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