Avoiding file recalls on restore due to File Blocking checks

A restore operation on a file server may result in the recall of placeholders if the restore program attempts to perform File Blocking checks. To prevent this problem you can prohibit the restore program's user account from performing File Blocking checks.

To prevent file recalls on restore due to File Blocking checks

  1. Create an Enterprise Vault Backup Operators security group in Active Directory.

  2. Add to the Enterprise Vault Backup Operators group the user account under which the restore program runs.

  3. Add the Enterprise Vault Backup Operators group to the list of users and groups that are excluded from File Blocking on the file server.