Restart the Admin Service and synchronize mailboxes

To complete the configuration, you need to restart the Enterprise Vault Admin service and synchronize mailboxes, as described in this section. Restarting the Admin service ensures that Enterprise Vault authentication knows the identity of the Data Access account. Synchronizing the mailboxes updates the client hidden message with the URL to be used by the OWA extensions when connecting to Enterprise Vault.

To restart the Admin Service

  1. Open Control Panel, select Administrative Tools and then select Services.

  2. Right-click Enterprise Vault Admin Service and select Restart.

    Enterprise Vault services and tasks will restart.

  3. Close the Services console.

To synchronize mailboxes

  1. Click Start > Programs > Enterprise Vault Administration Console.

  2. Expand the Enterprise Vault Directory container and then your site. Expand Enterprise Vault Servers and select the required Enterprise Vault server. Expand this container. Expand Tasks.

  3. In the right hand pane, double-click the Exchange Mailbox Archiving task for the Exchange Server, to display the properties window for the task.

  4. Select the Synchronization tab. Make sure All mailboxes and Mailbox properties and permissions are selected.

  5. Click Synchronize.

  6. Click OK to close the properties window.

  7. Close the Enterprise Vault Administration Console.