Editing the Welcome message

When Enterprise Vault enables a mailbox for archiving, it automatically sends a Welcome message to that mailbox. The Welcome message provides basic information for users on how to get help and what to expect. You must edit this message before it is sent to reflect how you have set up Enterprise Vault.

During the installation, the Welcome message is placed in a folder beneath the Enterprise Vault program folder:

Enterprise Vault\Languages\Mailbox Messages\lang

where lang indicates the language used.

The Welcome message is in a file called EnableMailboxMessage.msg.

To set up the Welcome message

  1. Decide which language version of EnableMailboxMessage.msg you want to use and locate the file.

  2. Using a computer that has Microsoft Outlook installed, double-click the file EnableMailboxMessage.msg in Windows Explorer to edit the message.

  3. Review the text and make any changes that you require. If necessary, include instructions to users about how to install the Enterprise Vault Add-Ins on their computers.

  4. Save the message.

  5. Copy EnableMailboxMessage.msg to the Enterprise Vault program folder (normally C:\Program Files\Enterprise Vault) on every Enterprise Vault server in the site.