Installing the OWA Extensions on Exchange 2000 and Exchange Server 2003

You run the OWA Extensions installation program on the front-end Exchange Servers first, and then on the back-end Exchange Servers.

The instructions given in this section describe a typical, interactive installation, which you initiate by double-clicking the .msi file. Alternatively, the OWA Extensions can be deployed silently using an MSI command line, or using an Active Directory Group Policy Object (GPO) to install to a particular Organizational Unit (OU).

See “To perform a silent installation using the MSI command line”.

See “To perform an installation using an Active Directory Group Policy Object (GPO)”.

If you have problems with installing Enterprise Vault OWA Extensions, see the following technical note on the Symantec Enterprise Support site: http://entsupport.symantec.com/docs/321591. This technical note gives detailed troubleshooting information for Enterprise Vault OWA Extensions.

To run the OWA Extensions installation program

  1. Log in to your Exchange Server computer as the account used to install Exchange Server.

  2. Obtain the appropriate installation file (Symantec Enterprise Vault OWA 2000 Extensions.msi for Exchange 2000 or Symantec Enterprise Vault OWA 2003 Extensions.msi for Exchange Server 2003), together with the EVServers.txt file. You can copy the files to the Exchange Server computer or run them from a shared folder, as required.

  3. Double-click the appropriate .msi file.

  4. Follow the instructions on your screen.

  5. At the end of the installation, you can select the option to view the Enterprise Vault installation log files. These are created in the installation folder for the OWA Extensions (typically, Program Files\Enterprise Vault\OWA).

To perform a silent installation using the MSI command line

  1. Enter the following MSI command line:

    msiexec.exe /i <path to .msi file> /qn

    This will install with no graphical interface or notification messages to the user who is running the command.

    Specifying the parameter, /qb, instead of /qn, displays a progress bar with a cancel button.

  2. Any installation messages will appear in the log files.

    For more information on Windows Installer, see

    http://msdn.microsoft.com/en-us/library/aa372866.aspx

To perform an installation using an Active Directory Group Policy Object (GPO)

  1. Create a new Group Policy Object (GPO) for the OU:

    • Open the OU properties dialog.

    • Select the Group Policy tab, and click New.

  2. Click Edit, and add software packages:

    • Select either User or Computer Configuration.

    • Select Software Settings>Software Installations.

    • To add an .msi package, right click and select New>Package.