Editing the Welcome message

When Enterprise Vault enables a mailbox for archiving, it automatically sends a Welcome message to that mailbox. The Welcome message provides information for users on how to get help and what to expect. You must edit this message before it is sent to reflect how you have set up Enterprise Vault.

During the installation, the Welcome message is placed in a folder beneath the Enterprise Vault program folder:

Enterprise Vault\Languages\Mailbox Messages\lang

where lang indicates the language used.

The Welcome message is in a file called EVMessages.nsf.

To set up the Welcome message

  1. Decide which language version of EVMessages.nsf you want to use and locate the file.

  2. Optionally, use an appropriate user ID to sign the file. The ID must have Access to current Database permission in the Execution Control List on the computer on which you intend to edit the file. If you have an existing ID set up for such purposes, you can use that ID.

  3. Using a computer that has Lotus Notes installed, double-click the file EVMessages.nsf in Windows Explorer to edit the message.

  4. Review the text and make any changes that you require.

  5. Save the file.

  6. Copy EVMessages.nsf to the Enterprise Vault program folder (normally C:\Program Files\Enterprise Vault) on every Enterprise Vault server in the site.