How to restore files

Users can restore files in the following ways:

Note:

If you attempt to recall a file that is larger than 4 GB from an internet shortcut, the file is inaccessible. Enterprise Vault displays a message stating that files larger than 4 GB cannot be opened. This restriction is due to a limitation in Microsoft Internet Explorer. Note that placeholder shortcuts are not affected.

To work around this restriction you can restore the file by using the Copy to File System or Move to File System menu option in Archive Explorer

More Information

Pass-through recall for placeholder shortcuts