Associated with each archiving task is a hidden retrieval process. This process is used when retrieving items from archives for viewing or restoring to a location specified by the user.
The retrieval process receives requests from the following sources:
The Microsoft Outlook Add-Ins and Symantec Enterprise Vault Client for Mac OS X, when a user views or restores an item from a shortcut in a mailbox.
The Enterprise Vault extensions for Lotus Notes, when a user views or restores an item from a shortcut in a mail file.
Archive Explorer, when a user views or restores an item in an archive.
The Shopping Service, when a user uses the Enterprise Vault browser search to select items to be restored.
FSA shortcuts, when a user double-clicks the shortcut to open the file.
SharePoint shortcuts or archived version links, when a user clicks the shortcut or link to open the document.
The retrieval process responds to these requests by instructing the Storage Service to retrieve the items from the archives. If the requested item has been stored offline, there may be a delay in retrieving it.