Control of Enterprise Vault services in a Microsoft cluster

Whether you configure Enterprise Vault as a server with cluster support, or as a failover node for an existing clustered server, the Configuration wizard installs the following set of Enterprise Vault services on the node:

An Admin Service is already present from when Enterprise Vault was installed. The presence of this set of services is mandatory on each node, to ensure a common configuration on all nodes in the cluster. You cannot remove Enterprise Vault services in a clustered configuration.

The Configuration wizard sets the Enterprise Vault services to manual startup, to enable the cluster software to start and stop them as required.

Note:

In a clustered configuration, you cannot start or stop services using the Administration Console or the EVService utility. If you stop a service using Windows Service Control manager, the cluster software assumes this is due to a system failure, and will restart the service or initiate a failover. To start or stop Enterprise Vault services safely, use only Cluster Administrator or the Windows command line utility cluster.exe.

More Information

Starting and stopping Enterprise Vault services in a Microsoft clustered environment