Creating a mail message that contains the Outlook Add-Ins log

The Send Log button in the Outlook Add-ins log viewer enables the user to create a mail message that contains the Outlook Add-Ins log.

To mail the Outlook Add-Ins log:

  1. In Outlook, click Help, then About Enterprise Vault, and then Tech Info to display the diagnostics.

  2. Click Send Log.

    Outlook creates a mail message that contains the text of the log. The Subject is set to Enterprise Vault Outlook Add-In log file and the To field is left blank.

  3. Add more information if required, then send the message.

You can use the SendLogFileMaxSizeMB and SendLogFileRecipients registry values on users' computers to control the behavior of Send Log. SendLogFileMaxSizeMB controls the maximum size of the message (default 5 MB), and SendLogFileRecipients specifies default recipients. For more information, see the Registry Values manual.