Editing the welcome message

When you enable archiving for a mailbox, Enterprise Vault automatically sends a welcome message to the mailbox. This message provides users with information on how to start using Enterprise Vault. Exactly what the users must do depends on how you have set up Enterprise Vault, so you must edit the message before it is distributed.

The message is in the file EnableMailboxMessage.msg. This file is on the computer that is running the Exchange Mailbox task that will process the mailbox, and is in the following folder:

Enterprise Vault\Languages\Mailbox Messages\lang

where lang indicates the language used.

Note:

There is one copy of this message file on every computer that has an Exchange Mailbox task. If you have more than one computer that is running an Exchange Mailbox task, modify the file on each one.

To copy the welcome message to the correct location

  1. Double-click EnableMailboxMessage.msg in Windows Explorer to edit the message. Edit the message to inform users on how to install the Enterprise Vault client kit.

    You can edit the message again at any time. For example, you might want to add links to Enterprise Vault training information. The message is sent to users only when their mailboxes are enabled for archiving.

  2. Copy the file to the Enterprise Vault installation folder (normally C:\Program Files\Enterprise Vault).

  3. Copy the file to the Enterprise Vault installation folder of all the other Enterprise Vault servers in the site.