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Read this section if you see the following MSSQLServer error and Enterprise Vault database error messages in the Windows log:
Event ID: 17060 Source: MSSQLServer Type: Error Category: ODS Error: 17832, Severity: 18, State: 0 Unable to read login packet(s) . . . Event ID: 13344 Source: Enterprise Vault Type: Error Category: Database An error was detected whilst accessing the Vault database _EnterpriseVaultDirectory_: [Microsoft][ODBC SQL Server Driver][DBNMPTW]Connection is busy_
These errors are caused by a known SQL Server problem. How you fix the problem depends on how you have set up access to SQL. The two most common methods of access are TCP/IP and named pipes. For more information, see the most up-to-date articles on the Microsoft Support Web site. In particular, you may find the following article useful: