Procedure 10: Recreating services on other computers

You must now recreate all the services and tasks.

The Configuration Program is able to detect missing services and tasks provided that the server name is identical to that in the original installation, or you have correctly followed the procedure in Procedure 6: Renamed servers.

Perform the following steps on each server that you are recovering.

To recreate services on other Enterprise Vault computers

  1. Make sure the server running the Directory service is available on the network and the Directory service is started.

  2. Make sure the Admin service is started on the local computer.

  3. Run the Configuration Program on the server by clicking Start, Programs, Enterprise Vault, Configuration Program.

  4. When asked whether you want to create a directory or use an existing one, select No, use existing remote Vault Directory and enter the name of the server running the Directory service.

  5. Enter the password of the Vault Service account. This is necessary to recreate the Enterprise Vault services on the computer.

  6. The Configuration Program recreates the Enterprise Vault services and tasks that used to run on the server and displays a message to indicate success.

  7. If the Configuration Program does not display a success message, do not continue to run the Configuration Program. Close the program and then do the following:

    • Check that all previous steps have been successful, repeat any missed steps, and then run the Configuration Program again.

    • Create a String registry value called UseLanManNameForSCM under the following registry key:

      HKEY_LOCAL_MACHINE
 \SOFTWARE
  \KVS
   \Enterprise Vault
	\Admin

    • Give UseLanManNameForSCM a value of 1.

    • Run the Configuration Program again

    • If you are sure you have followed all steps correctly and setting the registry key does also not help, contact your Enterprise Vault Support Representative for further assistance.

  8. Start all the Enterprise Vault services.

    The message queues should automatically be recreated on the new server. If the Storage service is configured to start multiple processes, it may stop during message queue creation. This is because of a conflict between the processes creating the queues. To fix the problem, restart the Storage service.