Retrieval queues

Table: Retrieval queues describes the queues with which the Exchange Mailbox task carries out retrieval. Here, exchange server is the name of the server being processed by the Exchange Mailbox task. whereas number is a number that uniquely identifies the queue.

Table: Retrieval queues

Queue name

Messages placed on the queue

Enterprise Vault Exchange Mailbox task for server queue R1

Item Ready, Operation Failed.

Enterprise Vault Exchange Mailbox task for server queue R2

Restore Item, Update Basket.

Enterprise Vault Storage Spool

Message content. The messages on this queue are items restored from the Storage service. The Exchange Mailbox task will read the messages as it processes the queue R1.

Table: Messages in the Retrieval queues provides more information on the messages that the Exchange Mailbox task may place in queues R1 and R2 when it carries out retrieval.

Table: Messages in the Retrieval queues

Message

Notes

Item Ready

This message informs the Exchange Mailbox task that a previously requested message is now available on the storage spool queue. The Exchange Mailbox task will collect the message from the storage spool queue and place it into the mailbox. These messages are generated by the Storage service as required.

Operation Failed

This message informs the Exchange Mailbox task there was a problem restoring the message. If the retrieval was started from the Web application, the Exchange Mailbox task will update the basket to indicate the item was not restored.

Restore Item

This message is a request to restore an item from the Storage service back into Exchange Server. The Exchange Mailbox task prompts for the message from the Storage service and places it into the mailbox. Messages are placed on this queue from both the user extension and the Web page restore functions.

Update Basket

When a restore succeeds or fails, the retrieval task tries to update the shopping basket directly. If this fails, the retrieval task posts an Update Basket request so that it is tried again.

This message instructs the Exchange Mailbox task to update a Web basket with the successful restoration of an item.