Checking logs

Enterprise Vault services and tasks all write their diagnostic logging information to the standard Enterprise Vault Event Log. You can view the event log by using the standard Windows Event Viewer.

The amount of diagnostic logging information output depends on the diagnostic logging level you set for that service or task. Enterprise Vault generates many log entries. You must take some action to make sure that the log files do not grow too large.

The Windows Event Viewer provides the following ways to ensure that the log files are the proper size:

If you have purchased a suitable reporting tool, you can use information from the Application Log in your own, customized reports.

For more information on controlling log files, see the Event Viewer help.

To run the Windows Event Viewer

  1. On the Windows Start menu, click All Programs > Administrative Tools > Event Viewer.

  2. In the left pane of the Event Viewer, click Application or Symantec Enterprise Vault, or Symantec Enterprise Vault Converters.

    The Event Viewer loads the log you selected.