The following examples show SOAP envelopes that the HPOM Incident Web Service receives and sends for various operations.
Create Request SOAP Envelope Example
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/09/transfer/Create</a:Action>
<h:OperationTimeout xmlns:h="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
PT10M0.00S
</h:OperationTimeout>
<h:ResourceURI xmlns:h="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
http://schemas.hp.com/ism/ServiceOperation/IncidentManagement/1/Incident
</h:ResourceURI>
<a:MessageID>urn:uuid:2be9d179-a8be-476d-8558-576e5d2283b8</a:MessageID>
<a:ReplyTo>
<a:Address>http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:Address>
</a:ReplyTo>
<a:To s:mustUnderstand="1">http://manager1.example.com/opr-webservice/Incident.svc</a:To>
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<Incident xmlns="http://schemas.hp.com/ism/ServiceOperation/IncidentManagement/1/Incident">
<Title>My custom app has serious problems</Title>
<Severity>Major</Severity>
<Category>CustomApplications</Category>
<CollaborationMode>fyi</CollaborationMode>
<EmittingCI>
<ConfigurationItemProperties
xmlns="http://schemas.hp.com/ism/ServiceTransition/ConfigurationManagement/1/ConfigurationItem">
<ID>92384-1232-234-2134</ID>
</ConfigurationItemProperties>
</EmittingCI>
<EmittingNode>
<NodeProperties xmlns="http://schemas.hp.com/ism/ServiceTransition/ConfigurationManagement/1/Node">
<DnsName>host.example.com</DnsName>
</NodeProperties>
</EmittingNode>
<Extensions>
<OperationsExtension xmlns="http://schemas.hp.com/opr/ws/ServiceOperation/IncidentManagement/1/Incident">
<Application>My custom app</Application>
<Object>Custom Apps</Object>
<NumberOfDuplicates>0</NumberOfDuplicates>
<ConditionMatched>false</ConditionMatched>
<AutomaticActionStatus>notAvailable</AutomaticActionStatus>
<OperatorActionStatus>notAvailable</OperatorActionStatus>
<EscalationStatus>notEscalated</EscalationStatus>
<CustomAttributes>
<CustomAttribute>
<Key>Customer</Key>
<Text>VIP</Text>
</CustomAttribute>
</CustomAttributes>
<NumberOfAnnotations>0</NumberOfAnnotations>
</OperationsExtension>
</Extensions>
</Incident>
</s:Body>
</s:Envelope>
Create Response SOAP Envelope Example
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/09/transfer/CreateResponse</a:Action>
<a:RelatesTo>urn:uuid:2be9d179-a8be-476d-8558-576e5d2283b8</a:RelatesTo>
<a:To s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:To>
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<ResourceCreated xmlns="http://schemas.xmlsoap.org/ws/2004/09/transfer">
<a:Address>http://manager1.example.com/opr-webservice/Incident.svc</a:Address>
<a:ReferenceParameters>
<SelectorSet xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
<Selector Name="IncidentID">a1a822f0-d485-40d5-96bb-2e42b6dd961a</Selector>
</SelectorSet>
<ResourceURI xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
http://schemas.hp.com/ism/ServiceOperation/IncidentManagement/1/Incident
</ResourceURI>
</a:ReferenceParameters>
</ResourceCreated>
</s:Body>
</s:Envelope>
Close Request SOAP Envelope Example
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.hp.com/ism/ServiceOperation/Common/1/Close</a:Action>
<h:ResourceURI xmlns:h="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
http://schemas.hp.com/ism/ServiceOperation/IncidentManagement/1/Incident
</h:ResourceURI>
<h:SelectorSet xmlns:h="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<Selector Name="IncidentID">527c6290-c5b8-71dc-1691-103941590000</Selector>
</h:SelectorSet>
<h:OperationTimeout xmlns:h="http://schemas.xmlsoap.org/ws/2005/06/management"
xmlns="http://schemas.xmlsoap.org/ws/2005/06/management">
PT10M0.00S
</h:OperationTimeout>
<a:MessageID>urn:uuid:73f6adda-7b30-4d4d-b1ae-d0c2848527b9</a:MessageID>
<a:ReplyTo>
<a:Address>http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:Address>
</a:ReplyTo>
<a:To s:mustUnderstand="1">http://manager1.example.com/opr-webservice/Incident.svc</a:To>
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
</s:Envelope>
Close Response SOAP Envelope Example
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.hp.com/ism/ServiceOperation/Common/1/CloseResponse</a:Action>
<a:RelatesTo>urn:uuid:73f6adda-7b30-4d4d-b1ae-d0c2848527b9</a:RelatesTo>
<a:To s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:To>
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" />
</s:Envelope>
Enumerate Request SOAP Envelope Example
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/09/enumeration/Enumerate</a:Action>
<h:OperationTimeout xmlns:h="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
PT10M0.00S
</h:OperationTimeout>
<h:ResourceURI xmlns:h="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
http://schemas.hp.com/ism/ServiceOperation/IncidentManagement/1/Incident
</h:ResourceURI>
<a:MessageID>urn:uuid:9e8b81d7-a725-4693-9af3-f025045750c6</a:MessageID>
<a:ReplyTo>
<a:Address>http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:Address>
</a:ReplyTo>
<a:To s:mustUnderstand="1">http://manager1.example.com:8081/opr-webservice/Incident.svc</a:To>
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<Enumerate xmlns="http://schemas.xmlsoap.org/ws/2004/09/enumeration">
<Filter Dialect="http://schemas.hp.com/opr/ws/ServiceOperation/IncidentManagement/1/IncidentFilter">
<IncidentEnumerationFilter
xmlns="http://schemas.hp.com/opr/ws/ServiceOperation/IncidentManagement/1/IncidentFilter">
<Severity>Critical</Severity>
<Severity>Major</Severity>
<Category>Database</Category>
<CustomAttributes>
<CustomAttribute>
<Key>Customer</Key>
<Text>VIP</Text>
</CustomAttribute>
</CustomAttributes>
</IncidentEnumerationFilter>
</Filter>
</Enumerate>
</s:Body>
</s:Envelope>
Enumerate Response SOAP Envelope Example
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/09/enumeration/EnumerateResponse</a:Action>
<a:RelatesTo>urn:uuid:f449fd93-be02-43cf-a8f3-2b32b3355ce8</a:RelatesTo>
<a:To s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:To>
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<EnumerateResponse xmlns="http://schemas.xmlsoap.org/ws/2004/09/enumeration">
<Expires>2008-01-18T12:41:20.968+01:00</Expires>
<EnumerationContext>60d863fd-f058-41b1-8195-341652bd458a</EnumerationContext>
</EnumerateResponse>
</s:Body>
</s:Envelope>
Pull Request SOAP Envelope Example
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/09/enumeration/Pull</a:Action>
<h:OperationTimeout xmlns:h="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
PT1000M0.00S
</h:OperationTimeout>
<h:ResourceURI xmlns:h="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
http://schemas.hp.com/ism/ServiceOperation/IncidentManagement/1/Incident
</h:ResourceURI>
<a:MessageID>urn:uuid:42f16c88-6adc-49f0-8881-558fdecfecfe</a:MessageID>
<a:ReplyTo>
<a:Address>http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:Address>
</a:ReplyTo>
<a:To s:mustUnderstand="1">http://manager1.example.com/opr-webservice/Incident.svc</a:To>
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<Pull xmlns="http://schemas.xmlsoap.org/ws/2004/09/enumeration">
<EnumerationContext>60d863fd-f058-41b1-8195-341652bd458a</EnumerationContext>
</Pull>
</s:Body>
</s:Envelope>
Pull Response SOAP Envelope Example
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/09/enumeration/PullResponse</a:Action>
<a:RelatesTo>urn:uuid:42f16c88-6adc-49f0-8881-558fdecfecfe</a:RelatesTo>
<a:To s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:To>
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<PullResponse xmlns="http://schemas.xmlsoap.org/ws/2004/09/enumeration">
<EnumerationContext>60d863fd-f058-41b1-8195-341652bd458a</EnumerationContext>
<Items>
<Incident xmlns="http://schemas.hp.com/ism/ServiceOperation/IncidentManagement/1/Incident">
<AssignedOperator xmlns="http://schemas.hp.com/ism/ServiceOperation/Common/1/WorkItem">
<PersonAttributes>
<Name xmlns="" />
</PersonAttributes>
</AssignedOperator>
<IncidentID>527c6290-c5b8-71dc-1691-103941590000</IncidentID>
<Title>
MS IIS Server (WWW): (1013) A process serving application pool 'DefaultAppPool' exceeded time limits during
shut down. The process id was '5736'.
</Title>
<Type />
<LifecycleState>open</LifecycleState>
<Severity>Warning</Severity>
<Category>WINOSSPI-INTERNET_SERVICE</Category>
<CollaborationMode>fyi</CollaborationMode>
<EmittingCI>
<ConfigurationItemProperties
xmlns="http://schemas.hp.com/ism/ServiceTransition/ConfigurationManagement/1/ConfigurationItem">
<ID>WINOSSPI:IIS60@@{9768285B-3AA5-4F49-B6DE-CB654F5AD67B}</ID>
</ConfigurationItemProperties>
</EmittingCI>
<EmittingNode>
<NodeProperties xmlns="http://schemas.hp.com/ism/ServiceTransition/ConfigurationManagement/1/Node">
<DnsName>host.example.com</DnsName>
</NodeProperties>
</EmittingNode>
<Extensions>
<OperationsExtension xmlns="http://schemas.hp.com/opr/ws/ServiceOperation/IncidentManagement/1/Incident">
<Application>IIS 6.0</Application>
<Object>W3SVC</Object>
<StateChangeTime>2008-01-18T12:27:16</StateChangeTime>
<CreationTime>2008-01-18T12:25:47</CreationTime>
<ReceivedTime>2008-01-18T12:27:16</ReceivedTime>
<NumberOfDuplicates>0</NumberOfDuplicates>
<CorrelationKey>host.example.com:W3SVC:0x800003F5</CorrelationKey>
<ConditionMatched>true</ConditionMatched>
<AutomaticActionStatus>notAvailable</AutomaticActionStatus>
<OperatorActionStatus>notAvailable</OperatorActionStatus>
<EscalationStatus>notEscalated</EscalationStatus>
<Source>WINOSSPI-IIS60_FwdAllSystemWarnError(10.0)</Source>
<NumberOfAnnotations>0</NumberOfAnnotations>
<OriginalEvent>
Computer: host Source: W3SVC Category: None Type: Warning Event ID: 1013 Description: A process serving
application pool 'DefaultAppPool' exceeded time limits during shut down. The process id was '5736'.
</OriginalEvent>
</OperationsExtension>
</Extensions>
</Incident>
<Incident xmlns="http://schemas.hp.com/ism/ServiceOperation/IncidentManagement/1/Incident">
<AssignedOperator xmlns="http://schemas.hp.com/ism/ServiceOperation/Common/1/WorkItem">
<PersonAttributes>
<Name xmlns="" />
</PersonAttributes>
</AssignedOperator>
<IncidentID>a4669be0-c5b6-71dc-1209-103941590000</IncidentID>
<Title>(ctrl-45) Component 'opcacta' with pid 4704 exited. Restarting component.</Title>
<Type />
<LifecycleState>open</LifecycleState>
<Severity>Major</Severity>
<Category>OpenView</Category>
<CollaborationMode>fyi</CollaborationMode>
<EmittingCI>
<ConfigurationItemProperties
xmlns="http://schemas.hp.com/ism/ServiceTransition/ConfigurationManagement/1/ConfigurationItem">
<ID />
</ConfigurationItemProperties>
</EmittingCI>
<EmittingNode>
<NodeProperties xmlns="http://schemas.hp.com/ism/ServiceTransition/ConfigurationManagement/1/Node">
<DnsName>host.example.com</DnsName>
</NodeProperties>
</EmittingNode>
<Extensions>
<OperationsExtension xmlns="http://schemas.hp.com/opr/ws/ServiceOperation/IncidentManagement/1/Incident">
<Application>OpenView</Application>
<Object>ovcd</Object>
<StateChangeTime>2008-01-18T12:15:14</StateChangeTime>
<CreationTime>2008-01-18T12:15:14</CreationTime>
<ReceivedTime>2008-01-18T12:15:14</ReceivedTime>
<NumberOfDuplicates>0</NumberOfDuplicates>
<CorrelationKey />
<ConditionMatched>true</ConditionMatched>
<AutomaticActionStatus>notAvailable</AutomaticActionStatus>
<OperatorActionStatus>notAvailable</OperatorActionStatus>
<EscalationStatus>notEscalated</EscalationStatus>
<Source></Source>
<NumberOfAnnotations>0</NumberOfAnnotations>
<OriginalEvent />
</OperationsExtension>
</Extensions>
</Incident>
</Items>
<EndOfSequence />
</PullResponse>
</s:Body>
</s:Envelope>
Subscribe Request SOAP Envelope Example
<s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"
xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing">
<s:Header>
<a:Action s:mustUnderstand="1">http://schemas.xmlsoap.org/ws/2004/08/eventing/Subscribe</a:Action>
<h:ResourceURI xmlns:h="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"
xmlns="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd">
http://schemas.hp.com/ism/ServiceOperation/IncidentManagement/1/Incident
</h:ResourceURI>
<h:OperationTimeout xmlns:h="http://schemas.xmlsoap.org/ws/2005/06/management"
xmlns="http://schemas.xmlsoap.org/ws/2005/06/management">
PT1000M0.00S
</h:OperationTimeout>
<a:MessageID>urn:uuid:2822dea3-af62-4e26-a1de-31d738f2bc59</a:MessageID>
<a:ReplyTo>
<a:Address>http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:Address>
</a:ReplyTo>
<a:To s:mustUnderstand="1">http://manager1.example.com:8081/opr-webservice/Incident.svc</a:To>
</s:Header>
<s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<Subscribe xmlns="http://schemas.xmlsoap.org/ws/2004/08/eventing">
<Delivery Mode="http://schemas.dmtf.org/wbem/wsman/1/wsman/Pull"/>
<Filter Dialect="http://schemas.hp.com/opr/ws/ServiceOperation/IncidentManagement/1/IncidentFilter">
<IncidentEventingFilter
xmlns="http://schemas.hp.com/opr/ws/ServiceOperation/IncidentManagement/1/IncidentFilter">
<Severity>Critical</Severity>
<Severity>Major</Severity>
<EmittingNode>
<NodeProperties>
<DnsName>host.example.com</DnsName>
</NodeProperties>
</EmittingNode>
<CustomAttributes>
<CustomAttribute>
<Key>Customer</Key>
<Text>VIP</Text>
</CustomAttribute>
</CustomAttributes>
<ChangeType>new</ChangeType>
<ChangeType>closed</ChangeType>
</IncidentEventingFilter>
</Filter>
</Subscribe>
</s:Body>
</s:Envelope>