Exchange instruction texts


Messages often have useful instruction texts that give in-depth information and helpful advice about the problem that caused the message. These instruction texts can be very lengthy. To reduce bandwidth consumption, instruction texts are not sent within messages, but are stored on the management server as part of the policy that generates the message. The message itself contains a reference to the policy, so the management server can therefore retrieve the instruction text for the message. However, if a management server receives a message that refers to a policy that is not available on that management server, the management server cannot retrieve the instruction text.

To ensure that instruction texts are available on all management servers, exchange policies (and all policy versions) that contain the instruction texts to be copied. To exchange policies between two HPOM for Windows management servers, you can use the command line tool ovpmutil as follows:

  1. Export all policies and all policy versions on the source management server using this command:

    ovpmutil CFG POL DNL all_policies.mof /a

  2. Copy the all_policies.mof to all other management servers and import it using this command:

    ovpmutil CFG POL UPL all_policies.mof

You can also export instruction texts without the policies for later importing to an HPOM for UNIX management server. Export instruction texts using this command:

ovowconfigexchange -ent INSTR_TXT -dnl <folder>

This especially useful if your HPOM for UNIX management server receives messages that reference policies of a type that HPOM for UNIX does not support.

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