Click the New button in the Service/Process Policy Editor to display the New Service dialog box, which you use to enter details of the services that you want to monitor with the Windows-service policy. Use this option if know the details of the Windows service that you want to monitor but cannot access the node where the services are running.
Provide the following details:
Type the real name of the Windows service that you want to monitor. Duplicates or empty strings are not allowed. The name you enter here is checked against the list of existing Windows services that have already been defined for this policy.
The policy editor does not try to establish whether the Windows service you specify exists (for example, because you have not typed the service name correctly). Select the Send message if Service does not exist option to ensure that HPOM informs you if the Windows service you specify here is not present when you deploy the policy to the node.
The Display Name is used in the policy editor for information purposes only. It is not used to identify the Windows service. By default, the Display Name is the name that Windows shows in the Name column of Services dialog box.
Select the state that you want to monitor for the selected Windows service. For example, the default monitoring status "Running" checks whether the selected Windows service is running. Other states include "Disabled" and "Stopped". If the policy detects a change in state for the selected Windows service, it starts the actions defined in Actions, below.
Choose whether you want to use the default actions defined for the Windows service, or specify your own, customized actions:
Click Defaults in the Policy dialog to specify that you want the Windows-service monitor to use the default actions defined for the policy.
Click Custom defined if you want to define custom actions for a Windows-service monitor. If you check this option, you must use the options in the Start actions, Continue actions and End actions tabs to configure the actions that you want to occur when the policy finds a match. The actions tabs you use here are the standard HPOM tabs for defining a message and automatic or operator-initiated action.
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