Assign messages

Administrators can assign ownership of messages to other users. Administrators can also give operators the right to assign ownership of messages for particular message groups.

The owner of a message is responsibile for performing the actions associated with that message. This ability to assign ownership of messages enables managers, for example, to delegate work to other users.

To assign messages

1. In the message browser, select one or more messages
2. .
3. Right-click the messages and then click Assign.... The Select User dialog box opens.
4. Click the user to whom you want to assign the messages, and then click OK.

Related Topics:

• Own a message
• Disown a message
• Set permitted operations for message groups