Browsing active messages

When first launched, the active message_browser displays all active (unacknowledged) messages for an operator's managed environment. At a glance, you can see status and severity for managed nodes and services and take action to resolve problems that impact critical services.

The active message browser is your administrator-configured view of all the active messages received at your console. HP Operations Manager for Windows receives events from managed nodes and services and displays them as messages in your view. To see acknowledged messages (messages that have been resolved), switch to the acknowledged message browser.

Using the active message browser, you can:

Evaluate all current messages according to color-coded status.
Read message text.
Review instructions.
View a map in context of a selected message. Show uses/contains relationships, root cause, or impacted services or nodes, depending on your selections.
Add, delete, and modify annotations for selected messages.
Determine impacted services for a selected message.
Find the root cause of a message's severity.
Initiate corrective actions.
Review status of operator-initiated actions.
Display a graph or report in the context of a selected message.

You can simplify the message display by showing only messages from nodes or services of special interest to you. The browser headline displays the message attributes in a condensed format that you can interpret quickly.

You can customize the appearance of your active messages browser by arranging columns in the order you prefer and specifying the sort order of information in the columns. These settings are maintained from session to session.

By default, unowned messages have a background color according to their status. Messages that other users own have a light gray background. You can customize message coloring by changing the message browser properties (in the Console Properties dialog box).

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