You might encounter the following issues with the Microsoft® Windows® PSPs. The issues are in bold, and the resolutions follow.
When the Windows Security Alert appears, click Unblock, and then set your firewall settings to the following:
Microsoft® recommends that all software be removed from the system before upgrading from Windows Server™ 2003 to Windows Server™ 2008. Microsoft® cannot guarantee the stability of the operating system or the software after the upgrade is complete if software applications are left on the system during the upgrade process.
The HP Smart Update Manager cannot be run in directories containing double byte characters in the path name. Paths can be created with double-byte characters when using certain versions of the operating system, such as Japanese or Chinese.
The port that HP Smart Update Manager uses cannot be configured. When HP Smart Update Manager initiates communications to remote targets, it uses several well-known ports depending on the operating system. For Windows® operating systems, it uses ports 138 and 445 to connect to remote targets (equivalent to net use functionality). For Linux, HP Smart Update Manager uses port 22 (ssh) to start the communications with the remote target.
HP Smart Update Manager uses random ports above 49152 to communicate between the remote target and the workstation where HP Smart Update Manager is executing. When you run HP Smart Update Manager, it uses the administrator/root privileges to dynamically register the port with the default Windows® and Linux firewalls for the length of the application execution, then closes and deregisters the port. All communications are over a SOAP server using SSL with additional functionality to prevent man-in-the-middle, packet spoofing, packet replay, and several other attack profiles. The randomness of the port is one of the methods used to prevent port scanning software from denying service to the application. The SOAP server lands on the remote target using the initial ports described above (ports 138, 445, and 22) and then allocates another independent port above 49152 for its communications back to the workstation where HP Smart Update Manager is running. During shut down of HP Smart Update Manager, the SOAP server is shutdown and removed from the target server, leaving only the log files in the %WINDOWS%\temp directory.