Restoring files and folders from the DLO Administration Console

The administrator can restore files and folders to a desktop computer from the DLO Administration Console.

DLO does not restore a file to its original location if the file is in use by another application.

If DLO encounters a file that is in use, you can do one of the following tasks to restore the file:

To restore files and folders from the DLO Administration Console

  1. On the DLO navigation bar, click Restore.

  2. In the Computer pane, click the desktop from which the data to be restored originated.

  3. In the Backup Folder pane tree view, select the folder containing the files you want to restore.

  4. To restore the entire folder, check the folder in the Backup Folder pane.

  5. To restore specific files, check the files in the File Version pane.

  6. If multiple versions exist for a file, select the file version you want to restore.

    When a desktop user deletes an original file, the backup files are retained until the file grooming process deletes them. If an original file has been deleted, but backup files are still available, the icon for the file includes a small red 'x'.

    See About file grooming in DLO.

  7. In the task pane, under Restore Tasks, click Restore files to open the Restore dialog.

  8. Select the appropriate options as follows, and then click OK:

    Restore to original computer

    Select this option to restore the selected files or folders to the computer from which they were originally backed up.

    When files or folders are restored to the original desktop computer, the job is submitted to the Desktop Agent. The job runs when the Desktop Agent connects to the media server. The job may run immediately if the desktop computer is currently on the network. The job may be pending for some time if the desktop computer is not connected to the network.

    Restore to original folder

    Select this option to restore the file or folder to its original location.

    Redirect the restore to an alternate folder

    Select this option to restore the file or folder to a different location on the original desktop.

    Click Browse to browse to the folder where you would like to restore the file.

    You can browse only if the Windows Firewall is turned off.

    Restore to an alternate computer

    Select this option to restore data to a computer other than the one from which they were originally backed up.

    When data is restored to a folder on an alternate computer, DLO processes the restore job immediately from the network user data folder. The job is not queued to the Desktop Agent.

    Redirect the restore to a folder on an alternate computer

    Select this option to restore the data to a selected folder on an alternate computer.

    Stage this user data on an alternate computer for a new DLO installation

    Select this option to migrate user data to a new computer.

    See Migrating a desktop user to a new computer.

    Preserve folder structure

    Check this box to restore the data with its original directory structure intact. If you clear this option, all data (including the data in subdirectories) is restored to a single folder in the path you specify.

    If file already exists:

    Select Do not overwrite to cancel the restoration of files that already exist in the destination folder.

    Select Prompt to be prompted before overwriting the file if it already exists in the destination folder.

    Select Overwrite to overwrite the file without prompting if it already exists in the destination folder.

    Restore deleted files

    Select this option if you would like to restore files even though the original has been deleted.

    Preserve security attributes on restored files

    Select Preserve security attributes on restored files to preserve security information in restored files.

    You may need to uncheck this box to successfully restore a file if the source file security conflicts with the destination security. Unchecking this option causes the security information to be removed from the restored file.

  9. Click OK.

    If you customize NTFS permissions or directory attributes, such as compression or encryption for files or folders, you must reapply these settings after restoration. If you use a password for your PST file, you must reset the password after restoring your PST file.

  10. In the Restore Summary dialog box, review the selected restore settings, and do one of the following:

    • Click Print to print a copy of the restore summary.

    • Click Restore to continue with the restore.

  11. Click OK when the restore job completes.