Installing the Remote Agent and Advanced Open File Option in an Active Directory network

You can centrally manage the installation of the Backup Exec Remote Agent for Windows Systems and the Advanced Open File Option (AOFO) to computers in an Active Directory network. You configure the installation once, and then use a Group Policy Object to assign that installation to computers in an Organizational Unit. The options are installed automatically whenever a computer in the Organizational Unit is started.

If you install the Backup Exec Remote Agent in an Active Directory network by using a Group Policy Object, when you configure the Group Policy Object you must use the Advanced Option, and you must specify a valid transform file. Otherwise, the Group Policy deployment may prevent users from logging on for more than an hour.

Note:

Review your organization's deployment plans before you implement a rollout of the Backup Exec Remote Agent and Advanced Open File Option to client computers. You should also review your Group Policy Desktop Management and Active Directory documentation.

First, create a transform for the Remote Agent and/or AOFO. A transform contains changes that you want to make to the Remote Agent's Windows Installer package when a computer starts, such as installation path, which computers to publish to, and whether to install AOFO. You must create separate transforms for 32-bit computers and 64-bit computers.

Then, create a distribution point (share) that contains the source file of the Remote Agent that you want to install. You must copy the transform that you create, and the Backup Exec RAWS32 or RAWSX64 directory, to the distribution point.

Finally, configure a Group Policy Object to assign the transform and the RAWS32 or RAWSX64 directory in the distribution point to computers in an Active Directory Organizational Unit. The software is installed automatically when the computers in the Organizational Unit are started.

Requirements to create a transform are as follows:

To create the transform

  1. Do one of the following:

    • From the Backup Exec CD browser, click Installation, and then click Start the Backup Exec Remote Agent Installation.

    • From a media server on which Backup Exec is installed, go to \Program Files\Symantec\Backup Exec\Agents\RAWS32 and double-click Setup.exe.

  2. On the Welcome panel, click Next.

  3. On the Install Type panel, click Create a Transform to use Active Directory to install the Remote Agent, and then click Next.

  4. Select the options that you want to include in the transform, and then click Next.

    The configuration that you specify in the transform becomes the default setting for a client computer in the Active Directory network when it performs Setup.

  5. Enter the path where the Remote Agent will be installed on client computers, and then click Next.

    To change the default path, click Change.

    The path should not be a removable drive or a network drive.

  6. Click Add to enter the media server name or IP address of all of the media servers that you want the Remote Agent to publish to after the transform has been applied.

  7. Click Next.

    The computer that the Remote Agent is installed on is displayed in the media server's backup selection tree under the Favorite Resources node.

  8. Enter a file name and a path where the transform will be created, and then click Next.

    To change the default path, click Change.

    Use a meaningful file name for the transform. For example, the name could include the names of the options in the transform and the platform you plan to apply the transform to, such as RemoteAgentDefaultPathNoPublishing.

  9. To create the transform, click Create.

  10. After the transform is created, continue with the next procedure to set up a distribution point for the source files.

To create a software distribution point (share)

  1. Create a shared folder, and then set permissions so that client computers that will run the installation have access to the shared folder.

  2. Copy the following directories from the media server to the shared folder:

    • RAWS32 or RAWSX64

    • MSXML

    Note:

    By default, these folders are located in \Program Files\Symantec\Backup Exec\Agents.

  3. Copy the transform from the path where it was created to the RAWS32 or RAWSX64 directory on the shared folder.

  4. Continue with the next procedure to configure a Group Policy Object to deploy the source files.

To configure a Group Policy Object to deploy the software

  1. From the Active Directory snap-in that manages users and groups, click Properties, and create a new Group Policy Object or edit an existing one.

    Refer to your Microsoft Windows documentation for information on creating a Group Policy Object.

  2. Under Computer Configuration, expand Software Settings.

  3. Right-click Software Installation, click New, and then click Package.

  4. On the File Open dialog box, browse to the software distribution point by using the Universal Naming Convention (UNC) name, for example, \\server name\share name, select the package file, and then click Open.

  5. Select the package file Symantec Backup Exec Remote Agent for Windows Systems.msi, and then click Open.

  6. When prompted, apply the Advanced Option.

  7. After Active Directory checks the msi package, click the General Properties tab, and make sure the correct versions of the options are being installed.

  8. Click the Deployment tab, and set up the configuration for your environment.

    Make sure the option Make this 32-bit x86 application available to WIN64 machines is not selected.

    If you want the Remote Agent to be uninstalled if the computer is removed from the Organization Unit, select the option Uninstall this application when it falls out of the scope of management.

  9. Click the Modifications tab, click Add, browse to the share, and select the transform that you created.

  10. Select Open, and make any other changes necessary, and then click OK.

  11. Close all of the dialog boxes.

    When a computer in the Organizational Unit that you specified is started, the transform is processed and the options that you specified are installed.

    View the installation log that is created on the destination computers to verify the installation of the Remote Agent and/or the AOFO.


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