Detecting a new storage array

Backup Exec periodically searches for new storage arrays or new physical disks. If Backup Exec does not find a new storage array or physical disk that you added, then you can run a scan operation. If the Scan operation does not discover the new devices, then restart the Backup Exec services.

You must install the Storage Provisioning Option before Backup Exec can detect a new storage array.

To detect a new storage array

  1. On the navigation bar, click Devices.

  2. Select Storage Arrays.

  3. In the task pane, under Media Tasks, click Scan.

    After the scan completes, the new storage array appears in the Devices view, under Storage Arrays.

  4. If the scan does not discover the storage array, restart the Backup Exec services.

    After you restart the services, the new storage array appears in the Devices view, under Storage Arrays.

More Information

Starting and stopping Backup Exec services

Troubleshooting the Storage Provisioning Option