Performing an automated restore by using the Disaster Recovery wizard

Use the following steps to perform an automated restore by using the Disaster Recovery wizard.

To perform an automated restore by using the Disaster Recovery Wizard

  1. Place the bootable IDR CD in the CD drive of the computer to be recovered and then start the computer.

  2. After reading the IDR boot screen, press Enter.

  3. In the initial Symantec Intelligent Disaster Recovery panel, click Automated Recovery, and then click Next.

    If the Disaster Recovery Wizard fails to run and returns you to the initial IDR Recovery screen, click Start> View Log File. Use this log file when you contact Symantec technical support.

    If SCSI or RAID controller drivers are required, the drivers are automatically installed if the Disaster Recovery Wizard finds them in its driver database. If the SCSI or RAID drivers are not found, click Have Disk to install the required drivers, and then click OK.

  4. Select the *.dr file for the computer that you want to recover, and then click Next.

    Each *.dr file is labeled using the name of the computer from which it was created. It also shows the date and time it was created. Make sure you select the correct *.dr file.

  5. If the *.dr file does not appear, click Browse to navigate to the destination folder where you stored the backup copy of the *.dr file.

  6. If the *.dr file resides on a network drive, click Install Network to enable networking.

  7. After installing the network drivers, click Browse to find the *.dr file.

    See Installing network drivers.

  8. In the Hard Disks Layouts panel, do one of the following:

    This step pertains to Windows 2000/Vista/Server 2008 only.

    To use the current hard disk layout

    Click Keep current layout, and then click Next.

    To restore the original hard disk layout

    Click Restore original layout, and then click Next.

  9. Do one of the following:

    If BitLocker Drive Encryption is enabled on any of the existing hard drives to which you are recovering

    Do the following in the order listed:

    • Click Unlock.

    • In the BitLocker Drive Recovery panel, select the file that contains the encryption key, or enter the recovery password.

    • Click Next.

    If BitLocker Drive Encryption is not enabled

    Go to step 11.

  10. In the Restore Hard Disk Layout panel, click Next.

  11. In the Modify Hard Disk Layout panel, do one of the following:

    To use the original configuration from the *.dr file

    Click Next.

    To make additional changes to the partition information

    Do the following in the order listed:

    • Click Run Disk Management.

    • Modify the disk layout.

    • Click Next.

    For more information on the Windows Disk Management program and fault tolerant configurations, see your Windows documentation.

    See About altering hard drive partition sizes.

    If a *.dr file does not exist for the computer being recovered

    Do the following in the order listed:

    • Click Run Disk Management.

    • Modify the partition layout.

    • Click Next.

  12. Select one of the following methods to access the storage device.

    Use locally attached media device

    Select this option if you have locally-connected backup media such as tape drives, autoloaders, or backup-to-disk folders. If you use bootable tape, you must use this option.

    See Restoring from a locally attached media device.

    Install networking, and then restore from remote backup-to-disk folders

    Select this option if your backup-to-disk folders are located on remote computers.

    See Restoring from remote backup-to-disk folders.

    Install networking and then restore from a remote media server

    Select this option if you want to submit the restore jobs from remote media servers.

    See Restoring from a remote media server.

More Information

Restoring from a locally attached media device

Restoring from remote backup-to-disk folders

Restoring from a remote media server