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How can I find out if clients are having difficulty accessing my content?

It is not always easy to know if clients are receiving your content properly. Many clients do not call your attention to a problem, and client-side errors often are not apparent at the server level.

Logs are extremely valuable for determining the effectiveness of your streaming media broadcast. Whenever you create a publishing point, you should enable the appropriate logging plug-in so you can analyze the successes and failures of your broadcast. A careful review of the logs after a broadcast can often reveal not only what problems have occurred and when, but also a possible solution.

The following log file entries are typically the most helpful when trying to identify a client-side problem:

For more information about how log files are used to identify streaming problems, see Logging data and events.

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