If a system administrator controls your computer, you should ask
the administrator why you cannot start the program. Your
administrator may have removed the program or set a policy that
prevents you from starting it.
Some programs are installed automatically when you install the
hardware associated with them. To install new hardware click
Start, point to Settings, click Control Panel,
and then double-click Add Hardware.
The program might not be installed on your computer because:
It is an optional component. To install optional components,
click Start, point to Settings, click Control
Panel, and then double-click Add or Remove
Programs.
You have not installed the hardware that uses this program. To
install new hardware click Start, point to Settings,
click Control Panel, and then double-click Add
Hardware.
If your computer is on a network, your system administrator may
have removed this program or set a policy that prevents you from
starting it.
The program file may have been accidentally deleted or
corrupted. If you know the name of the file that is missing, you
can copy the compressed version from the operating system
installation compact disc to your hard drive, and then restore it
by doing the following:
Insert the installation compact disc.
Click Browse the CD.
In the folder list, open either the Alpha or I386 folder.
Find the name of the missing file.
NOTE: The last letter in the file name extension will be
replaced by an underscore because it is a compressed version of the
file. For example, notepad.exe is called notepad.ex_
on the installation compact disc.
Copy the compressed file to your systemroot\System32
folder on your hard drive.
Click Start, point to Programs, and then click
Command Prompt.