Veritas cluster: installing the Enterprise Vault 8.0 SP4 software

This section describes how to install the Enterprise Vault server software when the servers that run Enterprise Vault tasks are part of a Veritas cluster.

Note that Enterprise Vault does not support high-availability upgrades. You must install the servers software on all nodes in the cluster before you start Enterprise Vault services or run the configuration wizard.

To install the Enterprise Vault 8.0 SP4 server software

  1. Log on to the active node as the Vault Service account.

  2. Use VCS cluster administration tools to take all Enterprise Vault service resources offline.

    Note:

    You must stop all Enterprise Vault services in the Enterprise Vault Site. For example, stop the services on non-clustered servers, such as an Enterprise Vault Domino Gateway.

    Note:

    If you install on an Enterprise Vault Domino Gateway, make sure that the Domino server on the Enterprise Vault Domino Gateway is shut down and that EVInstall.nsf is not accessed locally.

    Note:

    If there are multiple Sites that share the Enterprise Vault Directory you must also stop all Enterprise Vault services in the other Sites.

  3. Stop any other services or applications that can lock Enterprise Vault files. For example:

    • Enterprise Vault Administration Console

    • Enterprise Vault Accelerator Manager service

    • Enterprise Vault Placeholder service

    • Enterprise Vault File Blocking service

    • Enterprise Vault File Collector service

  4. Close any applications that may be running in the server, including the Control Panel, Computer Management, the Event Log viewer, and the Windows Event Viewer.

  5. Load the Enterprise Vault 8.0 SP4 media.

  6. Use Windows Explorer to open the following folder:

    \Enterprise Vault 8.0 SP4\Server.

  7. Double-click the file setup.exe to start the installation.

  8. Work through the installation.

  9. Install the Enterprise Vault software on the other servers in your Enterprise Vault environment, including any cluster failover nodes.

    Install the Enterprise Vault Reporting component on computers on which Enterprise Vault Reporting is installed.

The Enterprise Vault software installation is now complete, but you must obtain license keys for any additional services that you intend to run.