To manually poll providers

1. On the Advanced tab, under General (in the list of views on the left side of the screen), click Servers.
2. In the list of monitored servers, click the server whose provider you want to poll. (You can also press the CTRL key and click to select multiple servers.)
3. Right-click the selected servers, point to Collect Data From, and then click Server.

To verify that polling has occurred, do the following:

1. Press the F5 key to refresh the information in the Servers view.
2. In the ProviderState column (in the Servers view), look for any of the following states: Queued (Manual), Queued, or Running. If you do not see these states, press F5 periodically. The ProviderState column should transition through these states, then to Idle.
3. To verify that the update succeeded, under General (in the list of views on the left side of the screen), click Ultrasound updates.
4. Set the Date filter to Current.
5. Click the UpdateName column to sort the rows by update name.
6. Locate the rows that correspond to the servers whose providers you polled manually and verify that the Successful cells for those servers contains a 1.

Depending on the amount of data collected and how busy the controller and database are, there might be a delay between the time when the provider state is Idle and the time when the update is actually completed.