Troubleshooting

What trouble are you having?

Telnet Client appears to stop responding, or "hang," after starting a program.

Cause:  The program displayed a Windows dialog box or caused and error message to be displayed. Programs started through Telnet Client run on the Telnet server. As a result, any Windows user interface that is displayed by the program appears on the server, not the client computer.

Solution:  Ask the administrator of the Telnet server computer to close any dialog or message boxes on the server.

Failure to connect to a network share: A specified logon session does not exist.

Cause:  NTLM authentication cannot be delegated by Windows NT Server.

Solution:  When connecting to a network resource within a Telnet session, provide your user name and password.

When accessing a computer running an internationalized version of UNIX (such as a version capable of supporting Japanese or European languages), characters do not display properly.

Cause:  Default font used by Telnet Client does not support extended characters, such as characters with accents.

Solution:  Change the font used by Telnet Client to a TrueType font. Right-click the Telnet Client title bar, click Properties, and then click the Font tab. In the Font list, click a TrueType font.

Cannot access drive letters mapped by others.

Cause:  Telnet Client recognizes only drive letters mapped during the current Telnet session. Consequently, Telnet Client users cannot access network drives using drive letters mapped by other Telnet users or by local server users.

Solution:  Telnet Client users must use the net use command to map network drives to drive letters themselves.

When authenticated with NTLM, cannot access network resources.

Cause:  Because of NTLM limitations, it might not be possible to access network resources or connect to another computer without providing your user name and password again during the session.

Solution:  Use the net use command to connect to a network resource before attempting to use the network resource. Supply your user name (including the domain) and password using the /user option, as shown in this syntax for connecting to a network drive:

net use [drive: | *\\computer\directory  /user:domain\user password | *

Related Topics

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Telnet Server troubleshooting