Phone numbers for Microsoft subsidiaries are subject to change.
For the most recent listing, please see International Support at
the Microsoft
Web site (http://support.microsoft.com/). (http://www.microsoft.com/) If there is no
Microsoft subsidiary office in your country or region, please
contact the establishment from which you obtained your Microsoft
product.
International subsidiary information
Argentina
Microsoft de Argentina S.A.
Phone: 54-11-4316-1900
Fax: 54-11-4316-1984
Customer Service: 54-11-4316-4600
Technical Support Phone: 54-11-4316-4664
Armenia
See Russia
Australia
Microsoft Pty. Ltd.
Phone: 13 20 58
Fax: 612 9023 5021
Technical Support Phone: 13 20 58
Austria
Microsoft Ges.m.b.H.
Fax: (43) (1) 610 64 -200
Information Services: 08000-123 345
Fax: (43) 2236-64595
E-mail: InfoService@microsoft.at
Direct Services (Updates, etc.): (43) -(1) 795 67028, Fax: (43)
-(1) 795 67029,
austria@msdirectservices.com
Standard Support (Installation and Handling): (43) -(1)
50222-2255
Azerbaijan
See Russia
Belgium
Microsoft BVBA
Phone: 02-7043000
Fax: 02-7043535
Support Network Info Center: 02 - 5139979
Microsoft Subscription Centre (MSDN): +353 1883 1014
Microsoft Subscription Centre (TechNet): +353 1883 1002
Technical Support:
02-5133274 (Dutch-speaking)
02-5132268 (French speaking)
02-5023432 (English-speaking)
Canada
Microsoft Canada Co.
Head Office Phone: (905) 568-0434
Customer Information Centre: (877) 568-2495
Technical Support:
Microsoft Desktop Operating Systems: (905) 568-4494
Microsoft Desktop Applications: (905) 568-2294
Other Standard Technical Support: (905) 568-3503
Paid Personal Support Information: (800) 668-7975
Small Business Support Information: (800) 805-4440
Premier Support Information (877) 568-2495
Text Telephone (TTY/TDD) (905) 568-9641
Caribbean
Microsoft Caribbean, Inc.
Phone: (782) 273-3600
Fax: (787) 273-3636 or (787) 273-3634
Technical Support/Soporte Tecnico: 1-877-672-3842
Technical Support E-mail: mscasup@microsoft.com
Customer service: (800) 297-5982, para códigos de áreas 787 y 809
solamente,
506-298-2000 (para otras áreas)
Customer service E-mail: msccatus@microsoft.com
Central America
Technical Support/Soporte Tecnico: (506) 298-2020
Technical Support E-mail: mscasup@microsoft.com
Customer Service: (506) 298-2000
Customer Service E-mail: msccatus@microsoft.com
Chile
Microsoft Chile S.A.
Phone: 56-2-330-6000
Fax: 56-2-330-6190
China
Microsoft (China) Co. Ltd
6/F, Beijing Sigma Center
No. 49, Zhichun Road, Haidian District
Beijing, 100080, P.R.C
Phone: (011) -(86) 10-6261 7711
Fax: (011) -(86) 10-6253 6630
Microsoft Asia Regional Engineering Center
19th - 20th Floor, Metro Tower
No. 30 Tian Yao Qiao Road,
Shanghai, 200030, P.R.C.
Phone: (011) -(86) 21-64691188/ (011) -(86) 21-6469 8899
Fax: (011) -(86) 21-6469 1166 / (011) -(86) 21-6469 9900
Colombia
Microsoft Colombia
Customer service -Línea de Respuesta Microsoft (Santa Fé de Bogotá
D.C.) Phone: (91) 524-0404
To place calls outside Bogotá: 9800-5-10595 or 9800-9-10595
Fax: 57-1-3173494
Costa Rica
Phone: (506) 280-5100
Fax: (506) 280-5070
Croatia
Microsoft Hrvatska d.o.o.
Trg D. Petrovica 3
10 000 Zagreb
Croatia
Phone: (385) (1) 4802 500
Fax: (385) (1) 4843 688
Product Support Phone Number: (385) (1) 393539, e-mail: hot-line@microsoft.hr
Customer Service: (385) (0800) 300 300, e-mail: info-line@microsoft.hr
Dubai
Microsoft Middle East
Phone: (971) (4) 3973888
Fax: (971) (4) 3972244
Technical Support (Personal Operating Systems and Desktop
Applications only):
Phone: (971) (4) 3975443
Fax: (971) (4) 3972304
E-mail: mswsgulf@microsoft.com
Customer Service Center (Version upgrade / TechNet and MSDN
subscription):
Phone: (971) (4) 3975752
Fax: (971) (4) 3972304
Ecuador
Corporation Microsoft del Ecuador S.A.
Phone: 593-2-258 025
PBX: 593-2-460 453
Fax: 593-2-463-093
Egypt
Technical Support (Personal Operating Systems, Desktop
Applications, and Development
Tools Installation ONLY):
Telephone: (202) 338 8724
(202) 338 9794
Fax: (202) 360 4976
E-mail: mssupport@gbrands.com
El Salvador
Phone: 503-245-4744
Fax: 503-245-4742
England
See United Kingdom
Estonia
Technical Support: +372 650 49 99
For other phone numbers, see Latvia
Finland
Microsoft OY
Phone: +358 (0)9 525 501
Fax: +358 (0)9 878 8778
Technical Support: +358 (0)9 525 502 500
Sales Support: +358 (0)9 525 5026
France
Microsoft France
Phone: (33) (0) 825 827 829 (0,98 F TTC per minute) followed by 0
and code 44 88 #
Telex : MSPARIS 604322F
Fax : (33) (0) 1 64 46 06 60
French Polynesia
See France
Georgia
See Russia
Germany
Microsoft GmbH
Fax: (089) 3176-1000
Telephone: (089) 3176-0
Standard Support (Installation and Handling): (01805) 67 22 55
General information about Microsoft support in central Europe:
Telephone: (01805) 25-1199
Fax: (01805) 25-1191
Gulf and Eastern Mediterranean
PO Box 52244
Dubai, UAE
Tel: (971) (4) 3973888
Fax: (971) (4) 3972244
Personal Support Contact Details: (Personal Operating Systems and
Desktop Applications ONLY)
Gulf (Bahrain, Malta, Qatar, and United Arab Emirates)
Phone: (971) (4) 3975443
Fax : (971) (4) 3972304
E-Mail: mswsgulf@microsoft.com
Oman
Phone: (968) 691191
Fax: (968) 698568
E-Mail: mspss@gto.net.om
Pakistan
Phone: (92) (21) 111 674357
Fax: (92) (21) 4533370
E-mail: mssupport@nets.net.pk
Customer Service Center (Version upgrade / TechNet and MSDN
subscription):
Phone: (971) (4) 3975752
Fax: (971) (4) 3972304
Hong Kong S.A.R.
Microsoft Hong Kong Limited
Fax: (852) 2560-2217
Microsoft Information Hotline: (852) 2388-9600
Microsoft Product Support Services: (852) 2388-9600
India
Microsoft India
Phone: (91) (80) 559-5733, (91) (11) 629-4600,629-4601, (91) (22)
285-0193
Fax: (91) (80) 559-7133, (91) (11) 629-2650
Indonesia
Microsoft Indonesia - Jakarta
Technical Support:
Phone: (62) (21) 570 42 54
Fax: (62) (21) 520 81 22
Ireland
Technical Support:
Phone: 706 5353
See United Kingdom
Israel
Microsoft Israel Ltd.
Reception:
Phone: (972) -(9) 952-5353
Fax: (972) -(9) 952-5333
Customer Service and Information Center:
Phone: (972) -(9) -952-5400
Fax: (972) -(9) -952-5411
Technical Free Support for Windows, Office:
Phone: (972) -(9) -952-5400
Fax: (972) -(9) -952-5403
Italy
Microsoft Srl
Phone: (39) (2) 70-398-398
Fax: (39) (2) 70-392-020
Microsoft Rome Office: (39) (6) 5095-01
Fax: (39) (6) 5095-0600
Customer Service (New product info, product literature): (39) (2)
70-398-398
Customer service for IT/Operatori del Settore IT: (39) (2)
70-398-398
Technical Support: (39) (2) 70-398-398
Microsoft Consulting Service: (39) (2) 70-398-398
Jamaica
Phone: 876-960-8820
Fax: 876-920-2335
Japan
Microsoft Company Ltd.
Technical Support (Standard Support): (81) (3) 5354-4500
Technical Support options/ Support Contract: (81) (3) 5354-4700
Information Center (Presales Product Support):
Tokyo Phone: (81) (3) 5454-2300
Osaka Phone: (81) (6) 6347-9300
Customer Service Phone (Version Upgrade/Registration):
Phone: (81) (3) 5454-2300
Fax: (81) (48) 226-5511
Kazakhstan
See Russia
Kingdom of Saudi Arabia
Phone: (966) -(1) 488-1165
Fax: (966) -(1) 488-1576
Technical Support (Personal Operating System and Desktop
Applications only):
Phone: (800) 124 0500 (toll free within Saudi Arabia)
Fax: (966) -(1) 4740576
Kyrgyzstan
See Russia
Korea
Microsoft CH Phone: (82) (2) 531-4500 Fax: (82) (2) 531-1724
Customer Satisfaction Center: (080) 985-2000 (toll free domestic
only), (82) (2) 558-8161 Game and Hardware Service Center: (080)
645-1000 (toll free domestic only) Technical Support Center: (82)
(2) 508-0040 Microsoft FastTips: (82) (2) 3453-7555 Internet:
The
Microsoft Web site (http://www.microsoft.com/). (http://www.microsoft.com/)
Kuwait
PO Box 5244
13053 Safat
Tel: (965) 243-0248
Fax: (965) 243-0249
Technical Support (Personal Operating Systems, Desktop
Applications, and Developer Tools ONLY):
Tel: (965) 243-1071
Latin America
Microsoft Latin American Headquarters (U.S.A.)
Phone: (305) 489-4800
Fax: (305) 491-1616
Customer Service: (425) 936-8661
Technical Support: (214) 714-9100
México
Microsoft México, S.A. de C.V.
Phone: 525-267-2000
Fax: 525-258-0225
Applications and Operating Systems: (52) (5) 265-3399
Developer tools and Server Operating Systems: (52) (5) 267-2190
Customer service: (52) (5) 265-3380
Resellers: (52) (5) 267-2110
Fax: (52) (5) 267-2119
Middle East
Microsoft Middle East
Phone: (971) (4) 397 3888
Fax: (971) (4) 397 2244
Technical Support (Personal Operating Systems and Desktop
Applications ONLY):
Phone: (971) (4) 397 5443
Fax: (971) (4) 397 2304
E-mail: mswsgulf@microsoft.com
Customer Service Center (Version upgrade / TechNet and MSDN
subscription):
Phone: (971) (4) 299 5082
Fax: (971) (4) 299 5097
Morocco
Microsoft Afrique du Nord et de l'Ouest
Phone: (212) (2) 95 80 80
Fax: (212) (2) 95 85 85
Nederland Microsoft BV Telefoon: 020-5001500 Microsoft Contact
Center: 020-5001005 Microsoft Subscription Centre (MSDN):
020-5001037 Microsoft Subscription Centre (TechNet): 020-5001035
Technische ondersteuning: 020-5001005 (Nederlands) 020-5001053
(Engels) Internet: The
Microsoft Web site (http://www.microsoft.nl/support).
(http://www.microsoft.com/)
Microsoft Consulting Services Benelux
Netherlands, Belgium, and Luxemburg: (31) (0) 20 5001005
Information Services and Subscriptions
TechNet
Netherlands: (020) 5001035
Belgium: (32) (2) 5022176
Luxemburg: (32) (2) 5022176
Microsoft Developer Network
Netherlands: (020) 5001037
Belgium: (32) (2) 5138684
Luxemburg: (32) (2) 5138684
New Zealand
New Zealand
Microsoft New Zealand Ltd
Phone: (64) (9) 357-5800
Fax: (64) (9) 357-0868
Technical Support:
Phone: (64) (9) 357-5575
Fax: (64) (9) 357-5577
Northern Ireland
See United Kingdom
Norway
Microsoft Norge AS Phone: +47 22 02 25 00 Fax: +47 22 95 06 64
Technical Support: +47 22 02 25 50 Sales Support: +47 22 02 25
80
Panama
Phone: (507) 210-1270
Fax: (507) 210-1271
Technical Support/Soporte Tecnico: (507) 298-2020
Support E-mail/Correo Electronico Para soporte tecnico: mscasup
Customer Service/Centro de Servicios: (800) 506-0001
Customer Service E-mail/Correo Electronico para Atencion a
Usuarios: msccatus
Portugal
Microsoft Portugal MSFT, Lda. Phone: (351) (21) 4409200 Fax: (351)
(21) 4412101 Technical Support: Standard support: (351) (21)
4409280 Fax: (351) (21) 4411655
Puerto Rico
Soporte Tecnico: (787) 268-8528 or 1-877-672-3842
Support E-Mail/Correo Electrónico Para soporte tecnico: mscasup
Customer Service/Centro de Servicios: (800) 297 5982 para códigos
de áreas 787 y 809 solamente
Customer Service E-mail/ Correo Electrónico para Atención a
Usuarios: msccatus
Russia
Microsoft Z.A.O.
Microsoft Information Center
Phone:
Moscow: (7) (095) 916-7171
St. Petersburg: (7) (812) 118-3636
Novosibirsk: (7) (3832) 119-019
Kiev: (380) (044) 2305101
Fax:
Moscow: (7) (095) 916-7112
Technical Support
Phone:
Moscow: (7) (095) 745-5445
St. Petersburg: (7) (812) 118-3636
Novosibirsk: (7) (3832) 119-019
Kiev: (380) (044) 2305102
Fax:
Moscow: (7) (095) 916-7112
Saudi Arabia
Phone: (966) (1) 218-0808
Fax: (966) (1) 218-0809
Technical Support (Personal Operating System and Desktop
Applications only):
Phone: (800) 124-2255 (toll free within Saudi Arabia)
Fax: (800) 124-2255 (Press 2 to send a fax)
South Africa
Microsoft South Africa
All services
Phone: (27) (11) 257 0000 or
0860225567 (inside South Africa)
Fax: (27) (11) 257 0257
Technical Support Fax: (27) (11) 257-0424
South East Africa and Indian Ocean Islands
See South Africa
Sweden
Microsoft AB Phone: +46 (0)8-752 56 00 Fax: +46 (0)8-750 51 58
Technical Support: Phone: +46 (0)8-752 09 29 Sales Support: +46
(0)8-752 56 30
Switzerland
Microsoft SA Phone: (41) (1) 839 61 11 Fax: (41) (1) 831 08 69
Customer information: Phone: 155 59 00 Fax : 064 - 224294 Microsoft
Info-Service, Postfach, 8099 Zürich Pricing, updates, etc.: (41)
(1) 839 61 11 CompuServe: (41) (1) 273 10 28 (GO MSEURO Microsoft
Central Europe)
Support: Standard Technical Support (German speaking): (0848)
80-2255 Standard Technical Support (French speaking): (41) (22) 738
96 88 General information about Microsoft support in central
Europe: (0848) 80-2330
United Kingdom
Microsoft Limited
Phone: (0870) 60 10 100
Fax: (0870) 60 20 100
Microsoft Product Support Services
Desktop Applications, Home Products, Personal Operating Systems,
and Hardware: (0870) 50 10 100
Developer Products: (0870) 50 10 200
Business Systems: (0870) 50 10 300
Customers phoning from Ireland should dial 706 5353 for technical
support.
Pre-Sales Information: Microsoft Connection (0345) 00 2000