Contacting software support

Before contacting IBM Tivoli Software Support with a problem, refer to the IBM Tivoli Software Support site by clicking the Tivoli support link at the following Web address:

 

http://www.ibm.com/software/support

 

If you need additional help, contact software support by using the methods described in the IBM Software Support Guide at the following Web address:

 

http://techsupport.services.ibm.com/guides/handbook.html

 

The guide provides the following information: