Other Issues The following table outlines other issues that you may encounter using the Report Manager. problem solution Dragging and dropping does not work. Drag and drop works as follows: • Moves reports between categories in a container. • Copies reports between containers. • Prevents moving or copying reports where you are not permitted—for example, into the Report Library. You cannot create a report. Depending on your access level, you may not be able to create reports in Published Reports. You cannot add reports to the Library. If you want to add reports to Published Reports so that all users connected to the Reporter server can use the report, you can either copy the report and paste it into Published Reports, or you can import a report definition. For more information, see Copying Reports. Drop-down lists in parameter cards are empty. The drop-down lists are populated by data collected by discoveries. One reason for an empty list may be that there is no relevant data. Contact your Enterprise Reporter administrator or see the Quest Enterprise Reporter Configuration Manager User Guide for more information. If this is not the case, large data sets may take a while to appear on the drop-down list. In this case, you will see a progress indicator. Wait for the data to load, and proceed with your report. Your reports timeout while generating. You can increase the amount of time allowed to connect to the database using the System Configuration | Database Settings.
