This section provides helpful information about using PDAs and handhelds in conjunction with Process Manager. Being able to perform tasks from a handheld or PDA increases the productivity of process participants, as well as extend their capabilities and enhance flexibility. For example, an IT administrator could reboot a server while attending a meeting at a remote site.
Process Manager currently supports Pocket PC and Blackberry devices. You use the same credentials to authenticate as you do when logging in to the Web Application.
There are a few actions that require manual input from process participants. These actions generate e-mails that are delivered to the appropriate individuals. The e-mails contain the functionality required to complete the tasks. The e-mails can be accessed from your handheld or PDA device, so you can complete the tasks assigned to you.
Only a few actions support the use of a handheld or PDA. PDAs and handhelds can be used when performing the following actions:
Note: With Blackberry handhelds, if you receive a 500 error when you click on the URL to perform the approval, make sure you are using the Blackberry browser.