You can add custom deny reason codes to the Get approval, Assign manual task, and Request information actions. These reason codes are used as the messaging to explain why an action has been denied. You can enter custom deny reason codes, so they appear in the drop-down menu. This is done by modifying the actionctrl.ascx file on the Process Manager server. Adding custom deny reason codes requires knowledge of HTML or XML since you need to modify the code.
Note: Custom reason codes are lost during an upgrade. You should make a copy of the file when upgrading (or reinstalling) so you will be able to restore the reason codes.
Note: The only required parameters are Value and Text. Typically, they are the same.