Service Restart Action
How to get here
After you configure this Action, you can start
or stop an NT service when another device or monitor experiences a
state change. In order for the Service Restart Action to work:
- Both the WhatsUp Gold computer and the
target device (where NT service is to restart) must have identical
- The Ipswitch WhatsUp Engine service needs to
log on as a user account that belongs to the administrators group
and that exists on the target machine.
To set up the Service Restart
- Click .
Right click , then select .
- Click the tab, select , then enter the user name and password.
: Windows XP users, if the service
that is to be stopped or started by the action is running on a
Windows XP machine, then the machine requires the following
- Set Local Security settings. Click
- In the Action Library, in the Service
Restart action properties, enter the appropriate information:
Enter the name of the action as you would like it to appear in the
- Enter a short description of
the action. This is displayed in the Action Library along with the
entry in the Name box
Click the browse button to select the desired host from your
- . Enter a user login to use with this
monitor. In order to monitor the service on another machine, the
WinEvent monitor has to be configured with the correct user name
and password and a user account that belongs to the administrators
group on the remote machine. If a domain account is used, then the
expected user name is domain\user. If the device is on a workgroup,
there are two possible user names: workgroup name\user or machine
name\user. No user name and password is needed for local services
(services on the machine where WhatsUp Gold v11 is running).
- . Enter the password for the login
used above. To monitor NT services on a XP machine with an account
that has empty password, the XP's Local Security Settings might
have to be modified. From , click on . Then
right click on the setting: and click , and select .
- . Click the browse button to select
the desired service associated with your host.
- . Use the list box to select either
Start or Stop, depending on whether you want the associated alert
to Start or Stop the service you have selected.