Group - General: Quarterly Availability Summary

This Service Level Agreement report shows the state of all Active Monitors within a device group for the selected time period. The Quarterly Availability Summary is a combination of the WhatsUp Gold Active Monitor Outage and Active Monitor Availability reports.

The report is organized in three sections:

Group Information

• Group name. The device group for which the report is displaying activity data. You can change the group by clicking the Device group folder at the top of the report to the right of the report title.
• Group description. A short description for the device group.
• Number of devices. The number of monitored devices in the selected group.
• Length of time reported over. The amount of time the information displayed represents.

Monitor Summary

• All monitors of type. The type of Active Monitor. The number in parenthesis next to the monitor name depicts the total number of that type of monitor in the device group.
• Up. The percentage for the amount of time the Active Monitor was up during the selected time period for all devices.
• Maintenance. The percentage for the amount of time the Active Monitor was in maintenance during the selected time period for all devices.
• Down. The percentage for the amount of time the Active Monitor was down during the selected time period for all devices.
• Down count. Specifies how many times the Active Monitor has gone into the down state during the selected time period for all devices.
• Availability. The overall availability for the Active Monitor during the selected time period, by color. The colors in this section match the Device States colors (configured in Program Options > Device States.

  Note: When hovering over any percentage data listed, a popup appears displaying the total number of seconds the monitor has been in the listed state.

Device Details

• Device. The group device's display name (or IP address if a display name isn't specified in its Device Properties) and device state icon.
• Monitor. The Active Monitor configured for this device.
• Up. The percentage for the amount of time the Active Monitor on this device was up during the selected time period.
• Maintenance. The percentage for the amount of time the Active Monitor on this device was in maintenance during the selected time period.
• Down. The percentage for the amount of time the Active Monitor on this device was down during the selected time period.
• Down time. Specifies how long the Active Monitor on this device has been in the down state during the selected time period.
• Down count. Specifies the number of times the Active Monitor on this devices went down during the selected time period.

  Note: When hovering over any percentage data listed, a popup appears displaying the total number of seconds the monitor has been in the listed state.

Rounded percentages

When calculating percentages of uptime for a monitor, WhatsUp Gold rounds values to the nearest thousandth of one percent. If this rounded value is greater than 99.999 percent, the uptime is displayed as 100% with an asterisk notation to indicate the displayed value is slightly larger than the actual value. The exact amount of downtime can always be seen in the Down time column for the monitor.

Report date

Use the date/time picker at the top of the report to select a date range. The date and time format for the date on this report matches the format specified in Program Options > Regional.

This particular report contains two additional time frames from which to choose:

• Quarter To Date
• Previous Quarter

Quarters are fixed, yearly quarters, as in Jan - March, April - June, July - Sept., Oct. - Dec.

Navigation

You can change the group you are viewing by clicking the group name in the application bar at the top of the page.

You can change to another group report by selecting one from the More Group Reports pull-down menu.

Printing

You can print a fully formatted report through your browser by clicking the print icon in the browser's toolbar, or selecting File > Print from the browser's menu.

Icons

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