Creating a Pager Action

  1. Go to the Action Library:
    • In the WhatsUp Gold web interface, select Go > Configure > Action Library.

      - or -

    • From the main menu bar of the WhatsUp Gold console, select Configure > Action Library.
  2. In the Action Library, do one of the following:
    • Click New, then select Pager Action.

      - or -

    • Select an existing Pager Action, then click Edit.

      The action properties page opens.

  3. Set the appropriate options.
    • Name. Enter an identifying name for this pager action.
    • Description. Enter a short description of the action. This is displayed along with the Names in the Action Library.
    • Terminal number. Enter the pager number to dial. Your service provider can provide you with this number.
    • Terminal password. If required, enter the pager password here. This is a password that is required to log in to some paging services.
    • Modem Setup. Select either Primary, or one of the Alternate setups.
      • Click Port Settings to further define your selection. Modem Setup is used specifically to support different service providers in case you use more than one provider for sending your pager notifications. There could also be times you want to change your settings to meet a specific service provider's requirements for a specific notification (for example: a lower baud rate). To do this, you can set up an alternate Modem Setup and associate this to the notification instead of using your Primary setting.

        Note: Changing the Port Settings for the desired Modem Setup will affect ALL uses of that setting.

    • Protocol. Select the type of protocol used by your pager service.
    • Pager ID. Enter the pager identification number.
    • Message. Enter a text message plus any of the percent variable codes used to deliver WhatsUp Gold information with the page.
  4. Click OK to save this action. The action now appears in the Action Library.
  5. Assign the action to a device or a monitor, by using the procedure defined in: