Note the following when you use NetBackup to perform backup or restore operations using Granular Recovery Technology:
Disable or uninstall Qlogic San Surfer software. It may conflict with the port mapper for Client for NFS.
Before you install NFS on the media server or client(s), look for the ONC Portmapper service. If it exists, stop it and disable it. Otherwise, the installation of NFS Services for Windows fails.
A status 1 error may occur for a GRT-enabled backup if the granular processing operations failed to complete successfully. The job details under the Activity Monitor or error log should indicate if this failure is what caused the status 1. Do the following:
NetBackup must be able to contact the proxy client or destination client.
If NetBackup cannot contact this client, then errors appear in the "Problems" or "All Log Entries" reports. The following error messages appear in the NetBackup error logs:
The granular proxy <clientname> for client <clientname> could not be contacted. Unexpected results may have occurred. See bprd debug log for more details.
Could not connect to <clientname> for virtual browse operation, errno=#, bpcd_status=#
See About client and proxy server privileges for granular operations.
Technical Support may want nbfsd
logs from the media server. Use the Verbose
setting carefully as the nbfsd
log
can grow very large.