Debug logs for NetBackup for Exchange restore operations

After you perform a restore, debug logging information is placed in a subdirectory that has the name of the process directory. For legacy logging, the file is named mmddyy.log. For unified logging, the log file is in a format that is standardized across Symantec products.

For details on both unified and legacy logging, see the NetBackup Troubleshooting Guide.

All restore operations

Refer to the following logs:

  • install_path\NetBackup\logs\beds

    This log applies to mailbox and public folder restores with MAPI or EWS.

  • install_path\Netbackup\logs\tar

    This log is not used for restores that use Granular Recovery Technology (GRT).For off-host Instant Recovery, this log appears on the primary client.

Restores with GRT

Refer to the following logs:

  • install_path\NetBackup\logs\beds

  • install_path\NetBackup\logs\nbfsd

    This log appears on the client and the media server.

  • install_path\Netbackup\logs\ncf

    ncf uses unified logging. This log appears on the destination client or proxy client.

  • install_path\Netbackup\logs\ncflbc

    This log is for nblbc.exe. It appears on the destination client or proxy client.

  • install_path\Netbackup\logs\ncfgre

    This log is for nbgre.exe. It appears on the destination client or proxy client.

Instant Recovery and Instant Recovery off-host

Refer to the following logs:

  • install_path\NetBackup\logs\bpbkar

    For off-host Instant Recovery restores, bpbkar logs on the alternate client.

  • install_path\Netbackup\logs\bpfis

    This log applies to Instant Recovery rollback restores. For off-host Instant Recovery backups, bpfis logs exist on both the primary and the alternate clients.

  • install_path\Netbackup\logs\bppfi

    For off-host Instant Recovery restores, bppfi logs on both the primary and the alternate clients.