Restoring mailbox or public folder objects

To restore a mailbox object to a different location, you follow a different procedure.

Note:

Browse time for a backup that uses Granular Recovery Technology may take longer than for a non-granular backup image. The media server gathers granular information at this time and wait times may vary. Depending on the load on the media server, you may need to increase the Client read timeout value. This option is located in the Client host properties in the Timeouts tab.

For information on how to restore to different locations, see the following:

Note:

Do not restore mailbox or public folder backups and database backups in the same restore job. If the database restore starts first, NetBackup dismounts the database during the restore. Or it requires that the database be dismounted before the restore. Then the database being dismounted causes the mailbox or public folder object restore to fail. Or, the restore of the Exchange mailbox or public folder items finishes before the restore of the Exchange databases starts. Then the restore of the Exchange databases deletes the restored mailbox or public folder objects.

Note:

Do not restore any backups that use Granular Recovery Technology with any backups that do not in the same restore job.

To restore mailbox or public folder objects

  1. Open the Backup, Archive, and Restore interface.

  2. Select the Exchange policy type (click File > Specify NetBackup Machines and Policy Type).

  3. Click File > Select Files and Folders to Restore > from Normal Backup.

  4. From the NetBackup History pane, click the image(s) that contain the objects you want to restore.

    Symantec recommends that you select one backup image set at a time for individual item restore. While this recommendation is not a restriction, you may at times restore more copies of messages than you intend.

    You cannot restore individual items from a snapshot incremental backup that uses Granular Recovery Technology (GRT).

    Select one of the following:

    • The last full backup

    • The last full backup and all subsequent differential backups

    • The last full backup and the last cumulative backup

  5. Expand one of the following:

    • Microsoft Exchange Database Availability Groups > Forest or Domain > Microsoft Information Store > Mailbox Database

    • Microsoft Exchange Database Availability Groups > Forest or Domain > Microsoft Information Store > Public Store

    • Microsoft Information Store > Mailbox Database

    • Microsoft Information Store > Public Store

    • Microsoft Information Store > Storage Group > Mailbox Database

    • Microsoft Information Store > Storage Group > Public Store

    • Microsoft Exchange Mailboxes

    • Microsoft Exchange Public Folders

  6. In the All Folders pane, select objects you want to restore from the following:

    • Mailboxes

    • Mailbox folders

    • Mailbox objects

    • Public folders

    • Documents in a public folder

    You can ignore the DLLs folder.

    All objects appear as folders and messages. You can identify some non-message objects by the subject line. For example, if you create a Calendar event named Appointment1, that name appears in the subject line for that object.

    However, some objects such as Forms and Views do not have a subject line (even though they can be named). They may not be so easily identified.

  7. Click Actions > Restore.

  8. On the Microsoft Exchange tab, choose whether or not to restore existing mailbox messages.

    See Restore options for restores of Exchange Server mailbox objects or public folder objects.

  9. You can restore individual mailbox items to alternate mailboxes or mailbox folders.

    See About redirecting a restore of mailbox or public folder objects to a different path.

  10. Click Start Restore.

More Information

Specifying the server, client, and the policy type for a Exchange Server restore operation