Verify that the NetBackup for Exchange agent is supported on your operating system or platform.
To verify operating system and compatibility
In the Product Finder box, type NetBackup Enterprise Server and click the > icon.
In the list of documents, click on the following document:
NetBackup (tm) x.x Database Agent Software Compatibility List (Updated date_updated)
For x.x, look for the current release. For date_updated, look for the most recent date.
More Information
NetBackup server and client software requirements for NetBackup for Exchange
Exchange server software requirements for NetBackup for Exchange
Requirements for mailbox backup and restore operations
Requirements for Exchange in a cluster environment
Configuration and licensing requirements for Exchange snapshot backups and restores