Recovering a Enterprise Vault vault store group

A Enterprise Vault vault store group consists of vault stores and fingerprint databases. Use the following procedure to recover a vault store group in Enterprise Vault 8.0.

To restore a Enterprise Vault vault store group

  1. Identify the vault stores in a vault store group. You can use the Vault administration console to identify the vault stores.

  2. Identify the fingerprint database for that vault store group.

  3. Because a vault store group involves multiple Enterprise Vault servers, stop the Enterprise Vault services on all required servers.

  4. Restore the first vault store that is a part of this Enterprise Vault Store group. Use the following steps to understand which components that you must restore:

  5. Repeat step 4 for all of the remaining vault stores that are a part of this Enterprise Vault Store group.

  6. Restore the fingerprint database.

    See Recovering a fingerprint database.

  7. After the restore is complete, run the Enterprise Vault recovery tools.

    If you chose to not run the Enterprise Vault recovery tools to repair consistency after the restore is complete, data loss can occur. In addition, Symantec recommends that you run Enterprise Vault tools with the guidance of Enterprise Vault Support.

  8. Start the Enterprise Vault services on all Enterprise Vault servers.