About disaster recovery of an Enterprise Vault site

If a disaster occurs, you want the ability to recover your Enterprise Vault environment. This environment can consist of Enterprise Vault components, such as a directory database, a monitoring database, vault store databases, and Enterprise Vault index locations. You also want the ability to recover an Enterprise Vault Server on the same system or to another system.

Note:

Unless otherwise stated, do not start any Enterprise Vault service until you complete all the steps of a recovery procedure. If you start the Enterprise vault service to browse the Enterprise vault configuration, stop the Enterprise vault service before you move to the next step of recovery. If you chose to not run the Enterprise Vault recovery tools to repair consistency after the restore is complete, a data loss can occur. In addition, Symantec recommends that you run Enterprise Vault tools with the guidance of Enterprise Vault Support.

When a disaster occurs, there is a logical order that you should use to recover your Enterprise Vault environment. The following list provides a high-level summary of the process you should follow to successfully recover your data:

First, identify the SQL server that hosted the directory database.
Install the operating system and any other required applications on the SQL server that you identified and then begin to restore the directory database.
Restore the directory database.
Install Enterprise Vault server on one of the systems and direct Enterprise Vault to the appropriate directory database.
Finally, start the admin and the directory services and open the Enterprise Vault Administration Console. With the Enterprise Vault Administration Console open, determine which Enterprise Vault server and SQL server to use as the destination client for other entities.
If you use the Enterprise Vault Administration Console to browse for the destination client, remember to stop the Enterprise Vault services before starting a recovery. You must stop all Enterprise Vault services on all Enterprise Vault servers before attempting a restore or recovery.