The NetBackup Enterprise Vault migrator communicates to NetBackup through the VxBSA module, and the VxBSA logs are the logs that you must collect from NetBackup. Each NetBackup backup takes place through the bpbkar process. The restore takes place through a tar process. Thus, it is important that you collect the logs for both these processes.
Use the following procedure as a guideline only. Even though the objectives that are stated within the procedure remain the same, the steps to achieve them may vary with different versions of NetBackup. The same principle also applies to the screen shots provided.
A logs directory resides under the NetBackup installed directory. For example, if NetBackup is installed under the directory, C:\Program Files\Veritas\NetBackup\, then the following logs directory also exists:
You should refer to the following logs as your first point of reference when you investigate the details of any failure:
To enable the creation of these log files you must create the following directories under the NetBackup logs folder (if they do not already exist):
The migration can fail because of any failure in the workings of NetBackup. Therefore, even though the first point of investigation should start with the mentioned logs, it is safest to collect all of the logs by executing the command, mklogdir.bat.
You should update the
logging level of the NetBackup client through which the migration
takes place. Ideally, you should set the logging level to the
highest level. You configure the client in the profile through
which the migration takes place (for example,