Help menu

The Help menu contains the following options:

Help Topics

Use the Help Topics option to view online Help information.

Troubleshooter

Use the Troubleshooter option to open the Troubleshooter dialog box. Enter the status code in the Status Code field, then click Lookup.

The dialog box contains the following three tabs:

  • Problem

    If a valid error code is searched for, text appears to describe why the problem occurred.

  • Troubleshoot

    Text describes steps to try and correct the problem.

  • Symantec Support

    Displays the Web site of Symantec Technical Support. Many codes display a Web address at the Symantec Technical Support Web site. Use the link to find the additional information that pertains to the status code.

The Troubleshooter is also available from the Activity Monitor, on the Detailed Status tab of a job.

Symantec Web Page

Opens the Symantec home page.

License keys

Opens a dialog box where you can view and modify the license keys for the local computer.

Current NBAC user

This option is enabled if NetBackup Access Control is configured on the system. The option displays a dialog box that identifies you according to Symantec Authentication and Authorization.

The dialog displays the following information:

  • The domain

  • The expiration date of your authentication certificate

  • The type of authentication currently in use

  • The name of the authentication broker that issued the certificate

About NetBackup Administration Console

Displays the program information, version number, and copyright information.