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Explanation: The tape manager (bptm) received an error while it read or updated its media catalog.
Recommended Action: Do the following, as appropriate:
Check the NetBackup Media Lists report to see if the catalog is intact. If the catalog is not intact, you may want to reload it from the latest NetBackup catalog backup volume.
Verify that the disk partition on which the catalog resides has enough space.
If these actions do not explain the problem, check the NetBackup Problems report.
For detailed troubleshooting information, create a bptm debug log directory on the server and retry the operation. Check the resulting debug log file.
Contact customer support and send appropriate problem and debug log sections.